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Terms & Conditions

Effective Date: 01/01/2026

By accessing our website and purchasing from Crochever, you agree to the following terms:

1. Products

  • All products are handmade / 3D-printed fusion décor items

  • Minor variations in design, texture, or finish may occur

  • Product colors may vary slightly due to screen settings

2. Orders & Payments

  • Orders are confirmed only after successful payment via Razorpay

  • We reserve the right to cancel orders in cases of suspected fraud, stock unavailability, or payment issues

3. Returns & Refunds

  • No returns or refunds once the order is placed

  • In case of a damaged or defective product, customers must notify us within 48 hours of delivery with clear photos

  • Approved cases will be resolved at Crochever’s discretion

4. Shipping

  • Orders are made to order, and fulfillment time may vary

  • Estimated delivery timeline: 4–12 business days

  • Delays caused by courier partners or unforeseen circumstances are beyond our control

5. Intellectual Property

All images, products, designs, and content under Crochever are our intellectual property. Unauthorized copying or reproduction is prohibited.

6. Governing Law

These terms are governed by the laws of India.

Shipping Policy

Effective Date: 01/01/2026

1. Shipping Timeline

  • All products are handmade and prepared after order confirmation

  • Dispatch timelines may vary based on order volume

  • Delivery typically takes 4–12 business days, depending on location

2. Shipping Charges

  • A standard shipping fee of ₹100 applies

3. Order Tracking

  • Tracking details will be shared once the order is dispatched

4. Delivery Issues

  • Please ensure your address and contact details are accurate

  • Crochever is not responsible for delays caused by courier partners, incorrect addresses, or unforeseen events

Privacy Policy

Effective Date: 01/01/2026

At Crochever, your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us.

1. Information We Collect

  • Personal details: Name, email address, phone number, and shipping address

  • Payment details: Processed securely through Razorpay (we do not store card or bank details)

  • Order details: Products purchased and transaction history

2. How We Use Your Information

  • To process and deliver your orders

  • To communicate updates related to your order

  • To improve our products and services

  • To send offers or promotional communication (only if you opt in)

3. Sharing of Information

  • Payment processing: Razorpay

  • Shipping & delivery: Courier and logistics partners

We never sell or rent your personal data to third parties.

4. Data Security

We use secure systems to protect your information. All payments are encrypted and processed exclusively through Razorpay.

5. Your Rights

  • Request correction or deletion of your personal data

  • Opt out of promotional emails at any time

6. Contact Us

If you have any questions, please contact us at:

📧 crochever@gmail.com